Terms & Conditions

2.1 UXArea Services

2.2 Website Information

We aim to keep website information accurate and current, but descriptions, availability, schedules, instructors, service scope, prices, and features may change. The quotation, order confirmation, proposal, or signed agreement governs the specific service purchased.

2.3 Premium Training

Course pages or confirmations may specify content, duration, delivery format, schedule, prerequisites, price, included materials, attendance requirements, and certificate requirements.

UXArea may reasonably update course content, instructors, schedules, or delivery methods to improve the program or respond to circumstances beyond our control. Where a material change substantially affects the purchased service, we will provide an appropriate notice or remedy consistent with the applicable purchase terms and law.

2.4 Certificates and CPD

Where a course is expressly identified as CPD-accredited or eligible for a UXArea certificate, the certificate will be issued only when the stated attendance, completion, assessment, payment, or other requirements are satisfied.

Accreditation applies only to the course and accreditation arrangement expressly identified by UXArea. A certificate is not a university degree, government licence, professional licence, or guarantee of employment, promotion, income, or career outcome.

2.5 Private UX Design Training

Private UX Design Training is delivered to an organization or designated group according to an agreed scope. Objectives, topics, delivery format, dates, participant numbers, materials, fees, and cancellation rules will be stated in the proposal or agreement.

Unless expressly agreed, private training materials remain UXArea intellectual property and are licensed for the purchasing organization’s internal use only.

2.6 UX Audit Reports

UX Audit Reports provide an expert assessment based on the product, screens, journeys, information, access, and other materials made available to UXArea.

An audit is a professional assessment and set of recommendations, not a guarantee of a particular business or user outcome. UXArea is not responsible for issues caused by information withheld, inaccurate information, third-party systems, later product changes, or implementation decisions outside our control.

2.7 AI-Ready Design Systems

UXArea may design or advise on design tokens, variables, components, patterns, documentation, governance, naming conventions, and workflows intended to support scalable and AI-enabled design operations.

AI-ready does not mean that a system will automatically work with every AI tool or future technology. Third-party platform capabilities change over time. The technical scope and deliverables will be defined in the relevant agreement.

2.8 Managed Design Talent

UXArea may recruit, employ, contract with, train, mentor, supervise, performance-manage, and support design professionals and assign them to a client under a managed service agreement.

The assigned professional may work as a dedicated full-time member of the client’s team for the agreed engagement. Unless a contract states otherwise, the professional’s employment or contractual relationship with UXArea remains separate from the client’s commercial relationship with UXArea.

UXArea will handle the employment or engagement responsibilities it has expressly assumed under the applicable agreement. Client responsibilities for day-to-day product direction, access, working environment, project priorities, security, approvals, and stakeholder collaboration will be defined in the service agreement.

Fees charged to the client are service fees and are not necessarily the same as the professional’s salary or employment cost.

2.9 Talent Matching and Replacement

UXArea will use reasonable professional judgment to match a designer to the client’s stated needs, including role, experience, skills, product context, and team requirements.

If a designer becomes unavailable or is not a suitable fit, UXArea may propose a replacement according to the applicable agreement. Replacement timelines and any replacement guarantees will be governed by the signed agreement.

2.10 Client Responsibilities

• Provide accurate requirements and timely decisions.
• Provide reasonable access to systems, stakeholders, documentation, and environments needed for delivery.
• Provide equipment, accounts, security access, or working arrangements where the agreement assigns these responsibilities to the client.
• Maintain confidentiality and security of credentials and systems.
• Review and approve deliverables within agreed timelines.
• Ensure client-provided content, data, assets, and instructions are lawful and do not infringe third-party rights.
• Notify UXArea promptly of security, performance, conduct, or other material issues concerning assigned personnel.

2.11 Fees, Invoicing and Taxes

Fees and payment schedules will be stated in the applicable quotation, proposal, invoice, course checkout, or service agreement. Applicable taxes and government charges will be added where required by law.

For managed design talent, monthly service fees are invoiced by UXArea according to the agreed engagement. Late payment may result in suspension of services after appropriate notice, subject to the contract and applicable law.

2.12 Refunds, Cancellations and Rescheduling

Training refunds, cancellations, transfers, and rescheduling are governed by the terms displayed at purchase or in the course confirmation. If no specific terms are displayed, UXArea will apply reasonable terms consistent with applicable Jordanian consumer-protection requirements.

Consulting and managed talent cancellation and notice periods will be stated in the relevant proposal or signed agreement. Work already performed, committed resources, third-party costs, or notice-period charges may remain payable where contractually agreed and legally permissible.

2.13 Intellectual Property

UXArea retains ownership of pre-existing intellectual property, including methodologies, frameworks, templates, training materials, reusable components, tools, know-how, processes, and materials developed independently of a client engagement.

For consulting deliverables, ownership or licence rights will be specified in the applicable agreement. Full payment may be a condition to the transfer or grant of agreed rights.

Clients and course participants may not reproduce, resell, distribute, publish, sublicense, or commercially exploit UXArea course materials or proprietary content without written authorization.

2.14 Client Materials

Clients retain ownership of materials they provide. The client grants UXArea the limited rights needed to use those materials to perform the agreed services.

Clients represent that they have the necessary rights and permissions for materials supplied to UXArea.

2.15 Confidentiality

Each party will protect the other’s confidential information and use it only for the relevant relationship. Confidentiality does not apply to information that is public without breach, already lawfully known, independently developed, or required to be disclosed by law.

Additional confidentiality and non-disclosure obligations may be included in enterprise contracts.

2.16 Portfolio and Client Logos

UXArea will not intentionally disclose confidential client information. Public case studies, testimonials, project images, client quotes, or client logos should be used only with appropriate authorization or another lawful basis.

Logos displayed as evidence of professional experience may represent the founders’, consultants’, or team’s previous work history and do not automatically indicate a current UXArea client relationship.

2.17 AI and Third-Party Tools

UXArea may use third-party design, research, collaboration, learning, cloud, analytics, and AI tools. Tool selection may change as technology evolves.

AI-generated output may contain inaccuracies, omissions, or third-party restrictions and should be reviewed before production use. UXArea will apply reasonable professional review appropriate to the engagement.

Client confidential information and personal data should not be submitted to public AI tools unless expressly authorized or covered by appropriate controls and contractual safeguards.

2.18 Website Rules

• Do not use the website for unlawful, fraudulent, abusive, or harmful activity.
• Do not attempt unauthorized access to our systems, accounts, or data.
• Do not introduce malware, malicious code, automated attacks, or other disruptive activity.
• Do not scrape, reproduce, or exploit website content except as permitted by law or written authorization.
• Do not impersonate UXArea or misrepresent an affiliation with us.

2.19 Availability

We do not guarantee uninterrupted website availability. Maintenance, security events, third-party outages, network failures, or other circumstances may temporarily affect access.

2.20 Disclaimers

UXArea provides professional services using reasonable skill and care. Unless expressly guaranteed in a signed agreement, we do not guarantee a particular increase in revenue, conversion, user satisfaction, product adoption, employment outcome, or other business result.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

2.21 Liability

To the maximum extent permitted by applicable law, UXArea will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss, or loss of profit, revenue, goodwill, anticipated savings, or business opportunity arising from use of the website or services.

Any contractual liability cap will be stated in the relevant signed agreement. Where no cap is agreed, liability will be determined under applicable Jordanian law.

2.22 Indemnity

To the extent permitted by law, a client may be responsible for third-party claims arising from unlawful client instructions, infringement in client-supplied materials, or the client’s material breach of the applicable agreement.

2.23 Force Majeure

Neither party will be liable for delay caused by events beyond reasonable control, including natural disasters, war, civil unrest, government action, widespread telecommunications or cloud outages, epidemics, major cyber incidents not reasonably preventable, or other comparable events.

2.24 Governing Law and Disputes

These Terms are governed by the laws of the Hashemite Kingdom of Jordan, unless a signed agreement expressly provides otherwise. The competent courts of Jordan will have jurisdiction, subject to any mandatory jurisdiction or dispute-resolution requirements under applicable law.

The parties should first attempt in good faith to resolve material disputes through direct discussion between authorized representatives before formal proceedings, where legally permissible.

2.25 Privacy and Cookies

Use of the website is also governed by the UXArea Privacy Policy and Cookie Policy.

2.26 Changes

UXArea may update these Terms from time to time. The latest version will be published with an effective date. Changes to a signed agreement will be handled according to that agreement.

2.27 Contact